MBT Footwear Repairs
As the official repairer for MBT Footwear, we have implemented a few changes to the repair process. These
include: |
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A new format for repair forms – to improve turnaround time
All repairs will be returned directly from Shoetech
Payment detail can be included on the repair form |
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This process was implemented in July 2009. In an effort to improve efficiency and therefore customer service from 15th July 2009 so all repairs except warranty claims can be sent directly to the MBT Service Centre, address as follows: |
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MBT Service Centre |
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11/818 Pittwater Road |
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Dee Why NSW 2099 |
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T: (02) 9972 4488 |
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F: (02) 9972 4499 |
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E: reception@footpower.com.au |
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Warranty claims must still be sent through the MBT Head Office for which you will receive an RA number. |
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Download the repair order form:>MBT Repair Form |
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Please ensure that all details are entered correctly as this will speed up the repair process. |
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Please note that any repair that is not listed on the form can be entered under “Other”. |
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